The company behind the hosting.
HostingSimple is a small, independent Delaware LLC. We run three regions on hardware we own, compete with multi-billion-dollar incumbents, and win on craft, transparency, and unreasonable attention to the boring details.
Three regions.
Hardware we own.
We run on bare metal in carrier-neutral colocation, not on someone else's cloud. The same hardware design across all three regions.
Equinix SY3
Mascot, NSW. Carrier-neutral interconnect to NEXTDC, Megaport, and the Sydney IX. Primary region for Australia + APAC traffic.
CoreSite VA1
Ashburn, Virginia. Inside the densest peering fabric on the planet. Primary region for North American traffic.
Telehouse North 2
Docklands, E14. Lowest-latency interconnect for European traffic. Primary region for UK + EU customers.
WordPress hosting is a $7B industry that mostly sells overpriced shared hosting with a friendly logo on top. We thought there was room for a host that just did the work properly — an instance of your own rather than a crowded pool, free human migrations, real engineers on chat, a price that doesn't double on renewal.
We own our hardware, our racks, and our network. That's how the price math works — and it means when something breaks, the people fixing it are the people who built it. A small human team handles architecture, customer trust, and the hard calls; a fleet of AI agents handles the around-the-clock grunt work.
We eat our own dog food: every product page on this site is hosted on the infrastructure it describes.
A short, honest
company timeline.
No revisionist history. The dates are real, the milestones are small.
Started, on a single box
Three founders, one bare-metal server in colocation, twelve friends-and-family sites migrated off SiteGround. First $500 in MRR.
Multi-region live
Ashburn (US-East) and London (EU-West) regions deployed. Public DirectAdmin + managed WP product lines. First 100 paying customers.
Agent ops in production
OpenClaw + n8n + Hermes stack moves from internal tools to customer-facing. First month with zero human-paged 3am incidents.
Stacks & agency
LLM, n8n, OpenClaw, Paperclip, Hermes hosting open beta. Agency tier launches at $149. White-label client portal goes GA.
A tiny human team,
with a deep agent bench.
We list every human and every category of agent. We don't put fake "team of 200" numbers on our site — we have three founders and a fleet.
Three founders
One infrastructure engineer (kernel + network + storage), one applied-AI engineer (agent orchestration + retrieval), one ex-agency-owner (does support, sales, and writes most of the docs you'll read). Names + photos on request — we keep them off the site by choice, not by oversight.
Monitoring & remediation
An OpenClaw cluster watches every site's TTFB, error rate, and resource use minute by minute. When something drifts, an agent investigates, files a ticket, and — for the 80% of incidents it's seen before — applies the fix. A human reviews everything that crosses the production line.
First-tier chat
A Hermes assistant takes pre-sales and first-tier support chats. It has full read access to your account, your invoices, and our runbooks; it can answer 70% of questions end-to-end and routes the rest to a human. Always identifies itself as an agent. Reply time: under 2 minutes.
How it actually runs
Escalation up · policy downFour principles we
actually follow.
Not aspirational marketing. Specific commitments you can hold us to.
See if we live up to it.
Move one site. If we're not measurably better, we'll move it back — free, both ways.